Pixop

Unfortunately not 🙅‍♀️ we use Stripe to process all payments!

Can I pay using PayPal?

How do I remove/update my credit card information?

Refresh your browser or wait for Pixop to queue it up again 🔄

What should I do if my processing job has stalled?

This could be an issue if you disable cookies 🍪

Why am I experiencing bugs and glitches while using the platform?

Our dejitterer and denoiser to the rescue! 🦸

My video has been flagged as low quality. Is there a fix?

Make test clips to experiment — it gets expensive otherwise! 🤑

I have hours of footage to process and don't know what settings to use. How do I make a clip to experiment with?

Processing times vary based on a few factors ⏩

How long does it take to process a video?

We're sorry to see you go! But here's how:

How do I close my team account?

Morten Kolle

Here are some questions we've gotten from our users. 

FAQs

Find answers and get help from Intercom Support and Community Experts

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