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FAQs
Here are some questions we've gotten from our users.
Can I pay using PayPal?
How do I remove/update my credit card information?
What should I do if my processing job has stalled?
Why am I experiencing bugs and glitches while using the platform?
My video has been flagged as low quality. Is there a fix?
I have hours of footage to process and don't know what settings to use. How do I make a clip to experiment with?
How long does it take to process a video?
How do I close my team account?