Thanks for signing up for a Pixop account! 🙌 We thought we'd put together a quick article about what to do next.

Free vs pro vs enterprise users 💸

Free users are limited to 10-second previews and all output is watermarked. Other restrictions also apply. You can learn more about that on our pricing page.

Pro users can process any amount of footage. They pay for processing credits, storage and downloads.

By default, every new signup is a free user. If you want to switch to a pro plan so you can process longer clips without watermarks, you'll have to add payment and billing information to your account.

Please note that once restrictions are lifted, pro users are charged for storage and downloads, in addition to any processing credits they purchase in-app. Find our current prices here.

Enterprise users get all the perks of pro users, as well as access to our REST API. We offer custom plans, so get in touch if you're interested.


Upload the footage you want to process 🎞️

Once you've decided which footage you want to enhance/upscale, you'll need to upload it to your dashboard. We've kept things simple: either click to choose or drag and drop.

A GIF demonstrating how to upload footage to Pixop.

Name your project ✍️

Once your footage has been uploaded, go ahead and name your project by clicking on the name field.

A GIF demonstrating how to name a project in Pixop.

See what you're workin' with 👁️ 👁️

It helps to know certain things about the video you're processing — like the quality you're working with. Pixop does this part for you! All you have to do is click to see a rating of noise artifacts, details and colors.

A GIF demonstrating how to check video quality in Pixop.

Start processing with credits ⚙️

Once you've uploaded your footage and gotten a look at the quality analysis, you're ready to process your video!

For free users: Since free users are limited to 10 second previews, they will only be able to click the 'preview' button and all output will be watermarked.

For pro users: click the process button to enter the process tool. Here, you can choose your parameters, including which filters, bitrate and chroma subsampling you want. You can also use our handy trim tool to trim your footage.

Once you click 'process', you will be prompted to purchase processing credits to cover the cost of processing. Pixop automatically calculates how many processing credits you need by running a check on how many you have in your balance and how many extra you'll need (if any) to complete processing. Pictured below:


You can then use the processing credits dialogue box to buy the necessary credits:

And go right back to processing your video! Please note that the minimum amount you can purchase processing credits for is $5 and they are generally non-refundable.

Compare and contrast 🖼️🖼️

Now that you've finished processing your file, Pixop makes it easy to compare the original and enhanced versions. Just select the two clips you want to compare and press 'Compare'.

A GIF demonstrating how to select footage for comparison in Pixop.


You then two options you can switch between:

Image compare

This feature allows you to compare 20 full, pristine video frames directly in your browser. Image comparison also makes it easier for you to see exactly what the result will look like.

A GIF demonstrating how to compare still frames of the processed and original video in Pixop.

Video compare

Pixop also has a video compare feature, where you can compare both the original and enhanced footage in real-time. Just press the 'video compare' button to switch!

A GIF demonstrating how to compare video clips in Pixop.

Share the comparison 📩

Need input from colleagues? Share the comparison! Just click the 'share comparison' button to copy the URL to your clipboard and send it onwards!

A GIF demonstrating how to share footage in Pixop.

Download footage ⬇️🎞️

Once you're happy with your results, you're ready to download the enhanced footage. Just click the download button.

A GIF demonstrating how to download footage in Pixop.

And that pretty much sums up how to get started. Remember: we're around to answer any questions you have, so always ask! 📢

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P.S. If you run into difficulties or need help, please reach out to us here or at help@pixop.com — we're always willing to lend an ear 👂

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